Legal Information

Website Owner:

  • Name: Ian Allan
  • Address: 72021, Masseria Don Giulio, Contrada Don Giulio, Francavilla Fontana, Italy
  • Email: [email protected]
  • Telephone: +393288996531

Country-Specific Additional Requirements: Italy

  • Supervisory Authority:
    • Authority Name:
    • Contact Details:
  • Clear Pricing Information: All service prices must clearly indicate whether taxes, delivery costs, and additional elements are included
  • Permitted Activities: Details of activities authorized for consumers and service recipients
  • License Information:

Electronic Contracting Information

Booking Procedures:

Contract Conclusion Steps: The following steps must be completed to finalize a booking:

  • Select dates and room type
  • Enter guest information
  • Review booking details
  • Complete payment
  • Receive confirmation email

Electronic Document Management:

  • Contract Archiving: Booking confirmations are filed in the Amenitiz system and can be accessed from there
  • Error Correction: Guests can modify or correct booking information by contacting the business and providing modification details
  • Contract Languages: Bookings are formalized in the local language.

Terms and Conditions:

  • General Conditions:
  • Contract Confirmation: Booking acceptance is confirmed via online communication, such as email, whatsapp, etc

Country-Specific Electronic Contracting Requirements: Italy

  • Service Pricing: Clear and unambiguous pricing for all services, including taxes and additional costs
  • Consumer Activities: Details of permitted activities and contract information for authorized services
  • B&B Requirements: CIN code display (mandatory for all B&Bs)

Additional Website Terms

Intellectual Property

  • Website Content: Ownership of website content & images is by Amenitiz Solutions
  • Usage Rights: Guests may view and print content for personal, non-commercial use related to potential or actual bookings

External Links

  • Third-Party Websites: Our website may contain links to external websites operated by third parties, including but not limited to:
    • Tourism Information: Local attraction and destination websites
    • Transportation Services: Airlines, car rental, and public transport sites
    • Partner Services: Restaurant reservations, activity bookings, and local services
    • Social Media: Links to our social media profiles and sharing capabilities
  • Liability Disclaimer:
    • No Endorsement:
      • Links to third-party websites do not constitute endorsement of their content, services, or business practices. We do not control these external sites and are not responsible for their:
      • Content Accuracy: Information provided on external websites
      • Privacy Practices: How third parties collect and use personal data
      • Service Quality: Products or services offered by third parties
      • Availability: Continued operation or accessibility of external sites
    • User Responsibility:
      • Users access external websites at their own risk and should:
      • Review Terms: Read the terms and conditions of external sites
      • Verify Information: Confirm details independently before relying on third-party information
      • Exercise Caution: Be aware of different privacy and security practices
    • Reciprocal Linking:
      • Linking to Our Site:
        • Other websites may link to our homepage with prior permission. Deep linking to specific pages requires explicit written consent.
      • Link Requirements:
    • Appropriate Context: Links should be in appropriate, travel-related contexts
      • No Misrepresentation: Links must not suggest unauthorized affiliation or endorsement
      • Compliance: Linking sites must comply with applicable laws and regulations

Liability and Warranties

  • Website Availability:
    • Service Commitment:
      • We strive to maintain continuous website operation and provide reliable access to our booking services. However, we do not guarantee:
      • 100% Uptime: Uninterrupted website availability
      • Error-Free Operation: Complete absence of technical issues
      • Compatibility: Perfect functionality across all devices and browsers
    • Planned Maintenance:
      • Scheduled Downtime: Website may be temporarily unavailable for maintenance
      • Advance Notice: We will attempt to provide notice of planned maintenance when possible
      • Emergency Maintenance: Urgent technical issues may require immediate service interruption
  • Information Accuracy:
    • Content Standards:
      • We make every reasonable effort to ensure the accuracy of information on our website, including:
      • Room Descriptions: Accurate portrayal of accommodations and amenities
      • Pricing Information: Current rates and applicable fees
      • Availability Data: Real-time inventory management
      • Property Information: Accurate facility and service descriptions
    • Limitations:
      • Dynamic Information: Prices and availability are subject to real-time changes
      • Third-Party Information: External content may not be under our direct control
      • Translation Accuracy: Non-native language versions may contain minor variations
      • Verification Recommended: Important details should be confirmed directly with the property
  • Technical Issues:
    • System Limitations: Our liability for technical problems is limited as follows:
    • Force Majeure: No liability for issues beyond our reasonable control
    • Internet Connectivity: Not responsible for user's internet connection problems
    • Device Compatibility: Limited liability for device-specific technical issues
    • Browser Compatibility: Website optimized for current browser versions
  • Technical Support:
    • Best Efforts: We will make reasonable efforts to resolve technical issues promptly
    • Alternative Booking: Phone booking available if website technical issues occur
    • Limitation of Damages: Liability limited to direct damages actually incurred

Data Protection

Applicable Law and Jurisdiction

  • Governing Law:
    • These terms and conditions, and any disputes arising from your use of this website or our services, are governed by the laws of Italy.
    • Legal Framework:
      • Primary Jurisdiction: Italy law applies to all contractual relationships
      • Consumer Protection: Local consumer protection laws remain applicable
      • International Guests: Rights under home country consumer protection may apply
      • EU Regulation: Where applicable, EU regulations supplement local law
  • Dispute Resolution:
    • Primary Jurisdiction:
      • Legal disputes will be subject to the jurisdiction of the courts of Francavilla Fontana, unless:
      • Consumer Protection Laws: Require disputes to be heard in consumer's home jurisdiction
      • Mandatory Arbitration: Alternative dispute resolution is required by local law
      • International Treaties: Bilateral agreements provide different dispute resolution mechanisms
  • Alternative Dispute Resolution:
    • Mediation Services: [IF APPLICABLE] Mediation available through [MEDIATION SERVICE]
    • Online Dispute Resolution: EU consumers may access ODR platform at http://ec.europa.eu/odr
    • Industry Arbitration: [IF APPLICABLE] Tourism industry arbitration services available
    • Consumer Ombudsman: [IF APPLICABLE] Consumer complaint services in relevant jurisdiction

International Considerations

  • Cross-Border Bookings:
    • For international guests, the following additional considerations apply:
    • Currency: Prices displayed in Euro unless otherwise specified
    • Exchange Rates: Currency conversions are estimates; actual charges may vary
    • International Law: Some international treaties may affect dispute resolution
    • Consular Services: Guests may contact their embassy/consulate for assistance with disputes

Website Hosting Information

The website is hosted by Amenitiz SL.